Category: Innovation
My Crash Course in Service Design
Discovering the Wonderful World of Service Design Not long after “accidentally” discovering the world of design thinking, I was introduced to the equally wonderful world of service design. Oddly, my first exposure to service design came during a significant setback in my career. A new venture I had helped to launch, was failing. At the time, we ...
Mastering the Design Sprint
Last month, I made the decision to invest in myself and go “back to school” online through AJ&Smart’s Design Sprint Masterclass. My hope was to learn how to facilitate the newest version of the Google Ventures design sprint, the Design Sprint 2.0. AJ&Smart (AJS) makes what appears to be some fairly lofty claims for its Design Sprint ...
AJ&Smart’s Design Sprint Masterclass
It’s official. The Accidental Design Thinker is going back to school… design sprint school with Design Sprint Masterclass! Where am I going for my studies? – Online, in partnership with Berlin-based design sprint firm AJ&Smart. After spending a month exploring a broad range of design sprint training options, I finally made the decision to enroll in AJ&Smart’s newly ...
Ultimate Guide to Design Sprint Training Tools & Resources
Design sprints are rapidly gaining steam within organizations (including my own), and have driven considerable demand for design sprint training tools and resources. Google Venture’s 5-day design sprint approach, popularized and democratized by Jake Knapp in his best-selling book ‘Sprint’, has quickly become a hot commodity in innovative organizations ranging from start-ups to massive Fortune 500 companies. ...
Design Thinking 2018 Austin Conference
My journey as a design thinking practitioner, just took a momentous leap forward. A few days ago, I attended Design Thinking 2018, my first-ever design thinking conference, and it was an INCREDIBLE experience! My 3 days in Austin for this conference, are days that I know I’ll cherish and draw from for the rest of ...
40 Design Thinking Success Stories
I’m incredibly optimistic of the power of DT but also always on the lookout for design thinking success stories and examples. As I’ve shared my knowledge of design thinking with others, I’ve frequently been asked how often it delivers demonstrable results and how broadly it can be applied. Below is my collection of design thinking ...
The 5 Minute Brainstorm
Great brainstorm facilitation requires lots of reps, trial, and error. As a new design thinking practitioner, I found the Ideate phase of design thinking particularly challenging since I had minimal prior experience in conducting brainstorms. It took me considerable time to plan my first brainstorm after my initial design thinking training. It took me even more ...